What COVID-19 safety measures do you have in place?
Visit our COVID-19 page to learn about measures we take to protect patients and staff.
Do you accept new patients?
Yes, please give our office a call or email and we’ll be happy to schedule an appointment for you. Click here for more information about new patient exams.
Do you accept insurance?
We do! Dental plans are offered by many employers and help pay for dental treatment. Benefit carriers (insurance companies) reimburse patients based on the level of coverage decided by a patient’s employer.
It’s our job to develop a treatment plan that considers your oral health needs first and foremost. We will work with you to help understand your particular benefits plan, but please be aware that many providers will not provide us with all the breakdowns due to privacy concerns and may only want to speak with the policy holder (you).
Do you accept the Canadian Dental Care Plan (CDCP)?
We do! Click here for more information on CDCP coverage and eligibility.
Can I come in if I’m pregnant?
Definitely! We recommend pregnant patients have routine cleanings and exams to maintain dental health. In fact, pregnancy induced gingivitis is very common and is an even greater reason to keep your regular visits. Non-urgent care and x-rays will be delayed until after pregnancy.
When should I bring my child in?
We encourage you to bring your child in once they reach the age of one (or six months after the first tooth has erupted), even if it’s only for a chair ride! Call us at 604-576-8822 for more info.
My gums are bleeding. Should I stop flossing?
No, flossing is great! Bleeding indicates gum inflammation (also called gingivitis) and is caused by build up on the teeth (plaque or tartar). It can mean that teeth need to be cleaned better or in some cases, can indicate a condition called periodontitis, which can lead to bone loss around your teeth. Come and see us for an exam and hygiene appointment and we can discuss your case.
What causes bad breath?
There are a few causes such as:
Tongue (bacteria growing on papilla)
Teeth cavities
Gum disease
Extraction sites (when healing)
Dentures (inadequately cleaned)
Tobacco, alcohol
I have anxiety when I visit the dentist. What options are available?
We’re here to make your visit as comfortable as possible and treat many patients with dental phobias. Oral sedation is available and we’re happy to discuss this option with you.
What do I do if I have a dental emergency?
Please call our office at 604-576-8822. If we’re closed, the voicemail message will provide numbers of on-call providers.
If you have knocked your tooth out, retrieve the tooth, hold it by the crown (part exposed in the mouth) and rinse it off if it’s dirty. Do not scrub the root or try to remove any soft tissue fragments. Try to put the tooth back into place, but never force it into its socket. If not possible, place the tooth in a small container of milk and see your dentist as quickly as possible.
For information about other dental emergencies, refer to this guide by the Canadian Dental Association.